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Billing Support |
Frequently Asked Questions
When is my bill due?
If you currently pay with cash or check, your payment is due by the 7th of each month.
What is your refund policy?
eNET offers a 14 day 100% refund policy on dial-up service (30 days for servers and dedicated lines).
After this period the service is a month-to-month, no contract, limited obligation agreement. Therefore, upon cancellation of service there will be no refunds issued after the 1st of each month. If your service is canceled by eNET due to abuse of eNET's services or violation of the user agreement, eNET reserves the right to issue no refunds regardless of the amount. All servers and T1 lines require 30 days notice of termination.
What is your policy on returned checks?
There is a $35 fee for all returned checks.
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